- Note: orders received the Tuesday before Thanksgiving (11/24/15) through the Saturday after Thanksgiving (11/28/15) will be shipped on Monday, 11/30/15.
- We ship overnight, 2-day, 3-day and ground. We charge standard shipping rates.
- Orders to P.O. boxes or military P.O. boxes (APO/FPO) must be sent USPS; Fedex and UPS do not deliver to P.O. boxes.
- Orders received Monday through Friday by 2:00 p.m. Mountain Time are shipped same day. Orders received after 2:00 p.m. Mountain Time Monday through Friday or on holidays are shipped next business day. Orders received during the weekend are shipped on Monday.
Returns and Refunds policies:
- If, for any reason, you are not satisfied with your purchase, you may return it for a replacement or a full refund within 30 days of purchase. If the item was personalized, it is not returnable.
- Items should be returned in their original packing materials. We pay return shipping costs if the return is a result of our error.
- Upon returning a package, fill out the return section of the packing slip and include it with your return.
- If you no longer have your packing slip, call 1-877-531-4706. Our customer service hours are Monday – Friday 8:00 a.m. to 5:00 p.m. Mountain Time.